FAQ
of EPS
Instructions:
1. Please save your work every 5
minutes or as depending upon connections speed so that you do not lose any data
that you enter into the EPS.
2. Please update your “User” & “Organization” profiles
regularly on the EPS.
3. If the query is on a buyer organization,
its vendor registration process, tendering process etc. please contact the
concerned buyer administrator, whose contact details are provided in the
site.
4. If it is related to any particular RFQ,
please contact the RFQ owner, whose contact details are provided in the
site
Policy
Issues:
1. Question: What is EPS?
Answer:
2. Question: How does EPS function?
Answer: The EPS is hosted on the
internet. You can access it by a dial up / leased line / broadband connection
as you access other web sites. Whenever there is an activity on EPS concerning
you, like an RFQ or a Purchase order being issued to you, you are mailed
an e-mail alert. Data transfer
between EPS & the client’s material management system is through a
dedicated line.
3. Question: Whom do I call / meet if I cannot
understand some posting on your website?
Answer: If your query is related to
the EPS site, access to it, its design, navigation, commands, etc., then please
contact EPS site administrator, whose contact details are provided in
the site, or contact the following personnel at metaljunction:
|
MJ Executive |
Address |
email |
Phone No. |
|
Bhavyashri |
NO 1
shakespeare sarani A.C Market 9th floor kolkata-700071 |
|
91 33 66011701 1800-345-1003 |
|
Imtiaz Ahmed |
Mjunction
services ltd, Bells House, |
91 33 66133138 91 923126071 |
|
|
Saurav
Chowdhury |
NO 1
shakespeare sarani A.C Market 9th floor kolkata-700071 |
91 33 66011702 1800-345-1003 |
|
|
Sripu Nair |
NO 1
shakespeare sarani A.C Market 9th floor kolkata-700071 |
sripu.nair@mjunction.in |
91 33 66011703 1800-345-1003 |
.
|
|
In
case of difficulty, call us / mail to us at
<epssupport@mjunction.in>
4. Question: Can I replace my employee
previously authorized by me with another employee.
Answer: Yes, please go to
‘Organization Profile’ and make the desired modifications.
Transaction
Issues:
5. Question: How do I register on your system?
Answer: Please visit https://procurement.metaljunction.com
and register yourself by clicking on ‘Register me’. However, to transact
business with a client, say SAIL - ROURKELA STEEL PLANT, you have to be first registered
with them and for HCL please visit https://eps.buyjunction.in
and register yourself by clicking on ‘Register me’.
6. Question: What should I do if I forget the
password?
Answer: Please fill up the ‘Reset
Password’ form and fax it to the client buyer administrator. A new password
will be mailed to you within 2 working days.
7. Question: Are RFQs and other documents sent
to me by e-mail?
Answer: No. email alerts that an
RFQ has been floated in your name are sent to you. You can then login to the
EPS site and view / respond to the RFQ.
8. Question: Is there any delay between RFQ
issue by the buyer organization and e-mail alert received by us?
Answer: No. email alert is issued
immediately on uploading of RFQ on the EPS server. RFQs / Pos are uploaded
multiple times each working day.
9. Question: What should I do if connectivity
fails just before the tender closes and I cannot submit my bid?
Answer: Please do not wait till the
tender closing time as it will be too late. Submit your tender well before the
closing time. You can always recall your bid and submit a revised bid at a
later date.
10. Question: Can I change my ‘Response to RFQ’
from ‘accepted’ to ‘regret’ and vice versa?
Answer: Yes, till the closing time,
even after you have submitted a bid.
11. Question: Can I change my previously submitted
bid?
Answer: You may resubmit your bid,
but cannot change a bid submitted previously. Only your latest bid will be
considered for bid evaluation. Other bids will be stored in the system for
future reference, if required.
12. Question: What should I do if I do not want to
quote for a particular item in an RFQ?
Answer: Please do not enter any
value for that item.
13. Question: How is LCNC calculated?
Answer: By deducting following from
the total price – ED, Cess on ED, Service Tax, VAT (permissible percentage),
CVD component, if any.
14. Question: Why should I enter ‘1’ if I have
Orissa TIN no. and ‘0’ if I do not?
Answer: Client can take setoff
credit against VAT from your supplies only if you have a Orissa TIN no.
Entering ‘1’ against TIN/SRIN attribute enables EPS to calculate this setoff
credit. Entering ‘0’ will not calculate this setoff credit. However, if the
default TIN/SRIN attribute value is ‘0’ and you cannot change it to 1, it
implies client cannot take setoff credit against VAT from this item.
15. Question: How do I get samples of items
required passed by your quality control laboratories?
Answer: Please contact the RFQ
owner, whose contact details are provided in the site.
16. Question: How do I get the material inspected
at my site / your site.
Answer: Please raise inspection
request in the inspection module
17. Question: I have sent material as per
Answer: Please access GARN /
delivery module and look up for information. If not available, please contact
the RFQ owner.
18. Question: How do I obtain and return huge
engineering drawings if required by you on e-mail?
Answer: Drawings will be either put
up on EPS as attachments from where you can access and which you do not have to
return, or will have to be collected and returned as before.
19. Question: Do I need to send paper copies of my
electronic media responses also?
Answer: Normally paper copies are
not required. Some buyer organizations continue with both online and paper
documents during initial phases. Please do as informed by the buyer
organization
System
Issues:
20. Question: What are the computer facilities that
I require?
Answer: A PC with a good internet
connection. You can also use MJ EPS from a cyber café.
|
Minimum
Hardware and Software Requirement(s) |
|
|
Operating
System |
Microsoft
Windows 2000 / 98 / ME / NT / XP Service Pack 1 |
|
Memory |
256 MB |
|
Processor |
Intel Pentium
III |
|
Browser |
Microsoft
Internet Explorer 6.0 or higher |
|
|
|
|
|
|
21. Question: What is the legality of the documents
I receive on the e-mail?
Answer: According to internet laws,
an e-mail is a valid legal document, similar to a hard copy.
22. Question: How can I be sure that some one else
is not quoting rates / delivery terms / commercial terms on my behalf?
Answer: The password provided to
you is generated by software and is known only to you. Further you are
requested to change it immediately on receipt, and then at an interval, say 3
months. The password is stored in a cryptic form in the EPS system and not
viewable by anybody. You are requested to keep the password secure and
confidential. Unless someone has your user id and password, it is not possible
to login on your behalf and access, edit and submit information.
23. Question: Are my bids kept confidential?
Answer: Yes. Till tender opening,
the bids cannot be viewed.
24. Question: What is the technology used in EPS?
Answer: The design and development
of E P S complies with the Java 2 Enterprise Edition standard and the
application has been deployed on WebSphere Application Server (v 5.x) from IBM
and uses DB2 (v 7.2) as its back-end relational database. As such Enterprise
Java Beans 2.0 and Extensible Markup Language have been extensively used in the
application. The design is based on the state-of-art Apache Struts framework of
the Model–View–Controller architecture. Best-practice application design
patterns recommended by Gamma, et al. and Floyd Marinescu have been followed to
make the application robust and scalable.
Web Services is a new technology
component that provides a way for applications to easily communicate using
common protocols, allowing for communication and collaboration across disparate
platforms. Using Web Services, data is exchanged using text-based, light-weight
XML standards and protocols such as Simple Object Access Protocol can define
their content so that systems receiving the data may understand the same. The
technology team of MetalJunction successfully achieved the complex integration
with the Buyer System by using Web Services.
NOTE: Records before 01.04.2006 are
available only on saileps.buyjunction.in"